Hotel Celebrity Bournemouth East Cliff by Villare hotels

I have stayed many times before - helpful staff, reasonable price, a bit of character, good location for the Town Centre and reasonable parking. I'll probably be back again.

Greeted by a happy smiling receptionist who spent several minutes helping with the parking machine, explained what was available to us and showed us the way to the lift. The room was spotlessly clean and spacious, beds comfortable and bathroom quite superb. The room theme was quite subtle and could be readily ignored , which we did. TV was easy to use and functioned perfectly. Plenty of towels available too. Breakfast was a comprehensive buffet and very good.

I think this is the fourth time I've been to the hotel so I know what to expect. It was a nice room - you always want bigger, but it was okay. Two years ago I had a tiny room with no real windows, and I complained; last year I had a room with a lovely double-bed. But you can't expect that every time! It was nice to have a bath as well as a shower, though the bath took ages to fill. Sometimes you need a bath to get all the sand and dirt out! Lots of power outlets, always appreciated. On my recommendation, a friend from work stayed here the week before, and he thought it was a bit noisy at night, with people coming back late. I heard a few loud voices in the early morning hours but that kind of thing doesn't worry me.

The room was an adequate size although my friend who uses a roller walker found it difficult to get past the bottom of the beds. Bathroom a good size but as there was no rail for the bath and the shower was over the end of the bath, we didn't feel safe enough to take a shower. The breakfasts were wonderful. Filled us up for the day!

The welcome by Rita was amazing: warm and friendly ... she is a person who excels in interaction with people and being adaptable. She was exceptional at giving us the right information and making us feel special. The room had everything we needed and the hotel was in a great location: only a 10 minute walk from the town and seafront: only 8 minutes away from the Cotes museum, a fantastic display of art, architecture and objet d'art, collected by a couple in the first 20 years of the 20th century. This was a must see collection if you are a lover of the arts.